Accepted forms of payment
When placing an order at creativeforkids.com or by phone, you may use the following payment methods: Visa, MasterCard, American Express and Discover. We only accept credit cards from countries where we ship.
We accept Visa, MasterCard, American Express and Discover.
Credit Card Security Measures
When placing your order on-line through our secure server you will need to enter the Card ID/CVV2 on the payment screen. The Card ID/CVV2 is used to verify that you have possession of the credit card you are attempting to use. The Card ID/CVV2 is a 3-digit security code that is printed on the back of your Visa, MasterCard or Discover Card. The number appears on the signature strip after the last four digits of your account number. The signature strip may contain your entire account number or just the last four digits of your account number. Either way, the Card ID will appear after the last four digits of your account number.
American Express, the Card ID/CVV2 is a 4 digit, non-embossed number printed above your account number on the face of your card.
- We accept Postal Money Orders and Cashiers Checks
- Checks Must be drawn on a American Bank
- We DO NOT Accept Checks from outside the United States
- Make Checks payable to: "Creative For Kids"
Creative For Kids must charge sales tax on all merchandise purchased in the State of Illinois.
If you are not completely satisfied with your Creative for Kids purchase, you may return the product within 14 days of the receipt of the item. The product must be in perfect condition, unused and resalable. We will issue a refund or exchange upon approval of our Customer Service Department.
Custom orders, Special Order items, and Personalized items are not returnable. Creative for Kids Theme Room Decorating Kits, Wall Stickers, Project-A-Stencils, 3D Stand Ups and Banners are not returnable because they are easily replicated or made to order. We will be glad to send you a replacement kit if there is a defect in workmanship (such as missing pages). Wall Stickers are guaranteed for 30 days against defects. Creative For Kids reserves the right to refuse replacement of Wall Stickers if instruction procedures were not followed or for any other reason deemed as wrongful application. 3D Stand Ups are guaranteed for 30 days against defects.
To return an item, you may either call Customer Service at (217) 762-5800 or email with the following information within 14 business days of the receipt of your order:
- Order Number
- Product Number and/or Product Name
- Reason for return
- Specify one of the following: replacement, exchange, or refund.
Our Customer Service Department will issue you an RMA (Return Merchandise Authorization) number and further instructions on how and where to send the returned item. The RMA number is valid for 10 business days only, and must be clearly marked on the outside of the package. We will not be able to process the return or issue a refund if an item is returned without an RMA number.
Please remember that all returned products must be in “like new” condition with all packing materials, manuals, and registration card(s), if applicable. We will issue a full refund only if the item meets these criteria. All returns will be inspected upon arrival to determine condition and, upon approval, issued a refund for the full product cost. Shipping costs are nonrefundable. If a returned product is found to be in less than “like new” condition, or is returned outside of the 10 business day window, we will document reasons for declining the refund and return the product to sender.
The customer is responsible for all shipping charges incurred by a returned item. We can only refund shipping costs if the return is a result of our error. For your protection, please use UPS, FedEx, or insured Parcel Post for return shipments.
Please send all returns to:
Creative for Kids, Inc.
689 County Farm Rd.
Monticello, IL 61856
Note: Please allow at least 2-3 weeks from the time the item is returned to process a refund.