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Shipping & General Policies Print E-mail

Pricing

We work hard to insure accuracy in pricing on the website. However, on a rare occasion pricing may be effected by human error, computer error, or website glitch. We reserve the right to correct all pricing errors both before and after an order has been placed. If there is a pricing error after an order has been placed, we will contact you about the error and offer you the product at the correct price. We want all pricing to be fair and appreciate your understanding with any pricing errors.

Shipping

At Creative for Kids we do our best to ensure that your order arrives safely and in a timely fashion. Some items are shipped to you directly from the manufacturer, so your entire order may not arrive at once. Most items are shipped via ground service with small package carriers such as UPS and FedEx, or United States Postal Service Priority Mail.

Standard Shipping

We charge a flat rate shipping charge of $8.99 for all orders shipped within the U.S. For International orders, see below.


Shipment and Delivery

When part or all of your order has been shipped, you will receive an email notification of shipping which includes a tracking number. You may click on the link included in the email or follow the email instructions to track your package. Most items shipped via ground service with a small package carrier will arrive within 5-10 business days from the time of shipment.

If you would like to request rush delivery on an order, please call our Customer Service Department at 877-637-0122 to find out if express shipment is available on the item or items.

Electronic Delivery

When purchasing a downloadable product you will be given a link per downloadable item in your order once your payment is approved. You will also receive an email sent to the email address that you entered in your order with a link per downloadable product that you purchased. There is a limited amount of time to download your product(s) once you place your order, download your items as soon as possible.


International Orders
Creative For Kids ships products across the globe. If you would like to request a shipping quote, you can email our Customer Service Department or call 217-762-5800. If you have any questions at all about your order, call our customer service for answers. We reserve the right to charge the customer’s credit card for both outbound and inbound shipping charges should a package be refused or returned for delivery failure.

Shipment Tracking

You can track the status and shipping method of your order by visiting Your Account and Viewing Your Order History.

Free Shipping

From time to time Creative For Kids will offer free shipping. During these times there are some restrictions that apply. This promotion cannot be applied to a past order or combined with a previous order. This offer is only valid for standard ground shipping within the 48 contiguous states and does not include Alaska or Hawaii.

 
 
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Email or call us toll-free at 877-637-0122 for further assistance.
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